Introducing Reading Room: a trusted digital partner

The experienced Reading Room team, based in London, Manchester and Glasgow, blend the best design and technical expertise with insights from behavioural science and psychology to deliver highly effective solutions. For public and private sector organisations looking for help to reach their full digital potential, Reading Room is a tried and trusted digital partner.

 

Diverse clients … diverse needs … diverse digital solutions

  • NHS Lambeth Federations :Reading Room supported the organisation to transform their business via a digital strategy to encourage more people to interact with their surgeries online and establish trust. New digital features, including digital triage of symptoms and conditions, tools to support online appointments with a GP, and a social media campaign all encouraged behavioural change.
  • Durham at War :In 2014, Reading Room developed an interactive online presence for the Durham at War project, which tells the story of County Durham and its people during the First World War. Managed by the archive, museum and archaeology services at Durham County Council, the resource allows members of the public to upload and share their memories and reflections. Reading Room were also responsible for a striking brand identity for the project, based on a First World War poppy from France that was sent home by a soldier from County Durham.
  • Victim Support: Reading Room worked with a specialist young people’s research company to explore the questions and fears of children who are required to give evidence in court cases. Following in-depth audience co-creation sessions, an innovative online interactive courtroom now familiarises young witnesses with the court system and guides them through what to expect when giving evidence.
  • Office of the Children’s Commissioner (OCC): Reading Room supported OCC in presenting their work in a way that appealed to both adults and children, and addressed some sensitive subject areas. The result was colourful and clear web pages that covered the range of services provided by the organization.
  • Australian Government, Department of Communications :Reading Room’s online version of the Australian Department of Communications 2015 annual report set a visually rich, new benchmark in the way government agencies present complex information.
  • London Councils : The organisation represents London’s 32 borough councils and the City of London and wanted a new website that allowed users easy access to information about services. Reading Room worked with London Councils to create an intuitivewebsite as well as a simplified Content Management System.
  • National Archives: Reading Room partnered with the National Archives on a digital resource to help children understand the significance of the Magna Carta. Activity focused on the idea of a ‘Chronicle’ which the children write as they move through chronological chapters featuring original videos, maps and other digital assets from the National Archives. Children can earn badges and points by answering questions about what they’ve learned in the chapters and receive instant feedback. The resource helped mark the 800th anniversary of the signing of the Magna Carta by King John at Runnymede.

 

Reading Room has also provided digital consultancy to support many other clients, including Visit England, the Royal Botanic Gardens at KewSkoda and West Yorkshire Police.

 

Award-winning digital consultancy

The expertise and client-focus of the Reading Room team has led to some great accolades for the company:

  • Top recommended digital agency – Recommended Agency Register 2015
  • Best in Web Design & Web Development – Recommended Agency Register Digital Awards 2015
  • Ranked number 1 for digital design services in the Marketing Week Independent Agency Reputation Survey
  • Top 5 Marcomms Agency – B2B Marketing Magazine UK Agency League Table 2015
  • Top 10 for customer satisfaction – The Drum 2015 independent agency census.

 

Reading Room is also part of the UK government’s G-Cloud framework, which provides an online marketplace where public sector bodies can buy cloud based services. There are now over 100 software solutions and consultancy services across Reading Room and the wider Idox group on the marketplace – helping to deliver a simpler, clearer and faster way for public sector bodies to buy what they need from the group’s offerings.

Reading Room are especially proud that in January of this year, their development of the Magna Carta educational resource for the National Archives won the British Educational Training and Technology Award for Free Digital Content/Open Educational Resources. And in March the Magna Carta resource was awarded the Special Jury Prize at the MEDEA awards for “exceptional innovation in pedagogic or technical design.”

Find out more about Reading Room’s work, or get in touch with the team.

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