What is “the right approach” to public service website design?

Finger pointShould local authority websites be a priority in today’s efficiency saving climate? Socitm have recently reported on their 17th survey of local authority websites, Better Connected 2015, and the picture still isn’t great. Although rising expectations are said to be driving improvement, there are still significant gaps in performance.

To see key highlights from the report that illustrate this, visit: http://bit.ly/1BBzSxR

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